service desk

... pracownikom wydziału. Opiniuje i uzgadnia, zgłaszane przez inne wewnętrzne komórki organizacyjne, potrzeby z obszaru serwisu technicznego, które ingerują w nieruchomości oraz infrastrukturę MF, w tym obsługuje system Centralny Service Desk. Uczestniczy w pracach komisji przetargowych oraz w komisjach odbioru robót wykonywanych i nadzorowanych w zakresie właściwości wydziału dla zapewnienia prawidłowej i terminowej realizacji prac. Wymagania związane ze stanowiskiem pracy wykształcenie: wyższe doświadczenie zawodowe/staż pracy: co najmniej 2 lata doświadczenia zawodowego w obszarze obsługi technicznej obiektów Znajomość ustawy o finansach ...

... tickets with all required appointment information. Scheduling and rescheduling as required. Training new Field Technicians on scheduling and dispatch processes. Preparing reports as required. Acting as Single Point of Contact for store managers on any questions regarding appointments and tickets. Working with local Service Desk or Deskside teams for language needs. Working closely with other schedulers for staffing availability. Coordination of equipment moves between locations. Acting as SPOC for Field Techs on issues/schedules. Job Requirements Fluent German and English. Experience scheduling or dispatching preferred. Experience with ...

... w Polsce właścicielem szpitali i przychodni na rynku prywatnych usług medycznych. Posiadamy wieloletnie doświadczenie i ugruntowaną pozycję, dlatego nasz zespół zasilają najlepsi specjaliści. W związku z dynamicznym rozwojem firmy poszukujemy innowacyjnej i energicznej osoby na stanowisko: Specjalista service desk. dobra znajomość Systemów Operacyjnych MS Windows oraz pakietu MS Office, znajomość budowy i konfiguracji komputerów typu PC, podstawowa znajomość sieci informatycznych, doświadczenie na podobnym stanowisku, dobra organizacja pracy, samodzielność, elastyczność, pozytywne nastawienie oraz motywacja do pracy, prawo jazdy kat. B, ...

... with Field Dispatch teams including partner vendors. Scheduling and rescheduling as required. Training new Field Technicians on scheduling and dispatch processes. Preparing reports as required. Acting as Single Point of Contact for store managers on any questions regarding appointments and tickets. Working with local Service Desk or Deskside teams for language needs. Working closely with other schedulers for staffing availability. Coordination of equipment moves between locations. Acting as SPOC for Field Techs on issues/schedules. Job Requirements: Fluent Italian and English. Experience scheduling or dispatching preferred. Experience with ...

... results and improved efficiency for the managed accounts; Overseeing launch activities when required; Managing the staffing levels of the respective operational team(s); Managing, coaching, and developing direct reports/Team Leaders as well as other horizontal structures, as assigned, in order to improve customer service and achieve specific operational objectives, and ensure effective use of Stefanini policies and procedures; Assessing direct reports/Team Leaders, evaluating their performance and quality of work. Job Requirements Minimum of 2 years experience in managing teams (including performance management) in a large global ...

... maintaining good working relationships with internal clients and colleagues Undertaking appropriate housekeeping duties e.g. filing, archiving, operation of clean desk policy. Working with Senior Fund Accountant / Team supervisor to identify objectives at the start of each year and keep them up to date. Participating in the ... and training. What we value: These skills will help you succeed in this role: Take Ownership and Initiative Ensure accuracy and quality Provide outstanding service Communicate Effectively Display Insight & Influence Foster Collaboration and Teamwork Education & Preferred Qualifications: Numeracy / Literacy skills. ...

... solved within KPI Co-Ordinate onsite support with Customer Client Service Lead Manage response to computer related request and incidents Provide ... with Service tool knowledge (SNOW) Experience with Asset and hardware management 2 to 4 years of experience with PC support, Help Desk or IS Customer Service ... team members. Excellent oral and written communication skills Customer oriented (Service awareness) Excellent interpersonal skills Experience with coaching members on ... day to day responsibilities generating specific deliverables Able to deliver service to Senior Executive people Ability and willingness to work outside of office ...

... tickets with all required appointment information. Scheduling and rescheduling as required. Training new Field Technicians on scheduling and dispatch processes. Preparing reports as required. Acting as Single Point of Contact for store managers on any questions regarding appointments and tickets. Working with local Service Desk or Deskside teams for language needs. Working closely with other schedulers for staffing availability. Coordination of equipment moves between locations. Acting as SPOC for Field Techs on issues/schedules. Job Requirements Fluent Italian and English. Experience scheduling or dispatching preferred. Experience with ...

... znajomość AD/DNS/DHCP, sieci LAN, Odporność na stres, odpowiedzialność za powierzone zadania, Gotowość do pracy od poniedziałku do piątku w godzinach 8-16. Mile widziane: Znajomość zagadnień z obszaru IT, Doświadczenie zawodowe w Service Desk, Help Desk, Czynne prawo jazdy kat B. Oferujemy: Możliwość zdobycia ciekawego doświadczenia zawodowego w dużej firmie o ugruntowanej pozycji na rynku krajowym i zagranicznym, Pracę w zespole profesjonalistów, karta Multisport, prywatna opieka medyczna, dofinansowanie nauki, 500/1500/2000 za rekomendację pracownika, eventy integracyjne dla pracowników i ich rodzin, świeże owoce, wsparcie z ZFŚS, nauka ...

... tickets with all required appointment information. Scheduling and rescheduling as required. Training new Field Technicians on scheduling and dispatch processes. Preparing reports as required. Acting as Single Point of Contact for store managers on any questions regarding appointments and tickets. Working with local Service Desk or Deskside teams for language needs. Working closely with other schedulers for staffing availability. Coordination of equipment moves between locations. Acting as SPOC for Field Techs on issues/schedules. Job Requirements: Fluent German and English. Experience scheduling or dispatching preferred. Experience with ...

... zgłoszenia w narzędziu ITSM Doskonałe umiejętności interpersonalne. Umiejętność efektywnej pracy w rozproszonym zespole i indywidualnie. Tworzenie zgłoszeń podrzędnych i oznaczanie ich biletem problematycznym Aplikuj jeśli cechuje Cię: Minimum pół roku doświadczenia w Service Desk/Wsparcie IT w globalnej organizacji. Biegła znajomość języka niemieckiego i angielskiego Wiedza na temat obsługi klienta i zarządzania rozmowami telefonicznymi/czatami z klientami ze znajomością języka na poziomie co najmniej B2 Podstawowa znajomość Active Directory, Outlook, Win 10, 11, sprzętu komputerowego i przeglądarek. Umiejętności logicznego rozumowania, wysoka ...

... pracę w systemie równoważnym (między 7.00-20.00, 7 dni w tygodniu) pakiet benefitów (prywatna opieka medyczna, karta sportowa, karta lunchowa) możliwość wykorzystania języków obcych w codziennej pracy zdobycie cennego doświadczenia i wiedzy u boku specjalistów Zadania wsparcie techniczno-informatyczne za pomocą różnych kanałów wsparcia obsługa w językach obcych (włoski/francuski i angielski) rozwiązywanie przychodzących problemów w odpowiednim czasie wykonywanie obowiązków zgodnie z procesami, zasadami i wytycznymi współpraca w zespole IT Service Desk monitorowanie wszystkich otwartych przypadków wsparcia Miejsce pracy: Polska, Mazowieckie, Warszawa

... Responsibilities: Responsible for all work performed by the Support Organization Responsible for the Support network work processes/tools and their implementation, documentation and continuous improvements Handle emergency support calls during working hours (On-duty phone) Handle incoming product support tickets in Jira Service Desk until resolution Assists the development teams with customer interaction including debugging, information gathering etc. Work closely with Product Owners to ensure a correct prioritization, timing and need for maintenance releases Facilitate re-occurring support status meetings with customers (as needed) Maintain and ...

... Client for the following position: Service Desk Analyst L2 Location: Warsaw Model work: ... (9:00 - 17:00) We are looking for Service Desk Analyst L2 with: Minimum of 3 years of ... experience in an IT customer service role, ideally within a Contact Centre ... cannot be resolved at First Line Support Desk. Raise a Smart Hands or Deskside Ticket ... cannot be resolved by Second Line Support Desk to Third Line Support. Use remote control ... purpose of diagnosis and resolution of a Service Request or Incident Use software ... for the purpose of resolution of a Service Request or Incident Create knowledge ... known problems for the First Line Support Desk to enable resolution of tickets at first ...

... in Wrocław Our requirements English and Spanish language min B2 level Organizational skills and the ability to set priorities effectively Quick and effective problem solving skills Some knowledge about hardware/software Willingness to work in shifts, including weekends (7-19) Optional Previous experience in helpdesk/service desk environment This is how we organize our work This is how we work in house What we offer Buddy program Company events Food allowance Health insurance International environment Life insurance Onboarding program Sport allowances Benefits sharing the costs of sports activities private medical care sharing the costs of foreign ...