high land

Opis stanowiska: providing excellent customer service (supporting French clients) building up positive relationships with customers resolving issues in a timely manner and ensure high levels of customer satisfaction providing explanations in relation to customer complaints (both written and by phone) monitoring of the situation on financial markets working with the CRM system (verification and completing clients data) cooperating with external XTB branches and internal departments Wymagania: French language - native or proficiency level required very good knowledge of English language is a must higher education (might be IV or V year student) previous ...

Opis stanowiska: providing excellent customer service (supporting Slovakian/Czech clients) building up positive relationships with customers resolving issues in a timely manner and ensure high levels of customer satisfaction providing explanations in relation to customer complaints (both written and by phone) monitoring of the situation on financial markets working with the CRM system (verification and completing clients data) cooperating with external XTB branches and internal departments Wymagania: Slovakian language - native or proficiency level required very good knowledge of English language is a must (knowledge of any additional language e.g. ...

... of the sales offers implementation of the product strategu ( range selection, pricing policy) cooperation with marketing department customer service: support for sales processes, explaining returs and claims monitoring of competitors, market analysis. Requirements: Native / Fluent English or Fluent German Passionate about new technologies and eCommerce Excellent interpersonal skills Focus o client needs We offer: Knowledge of British / German market and B2B business relations High independence and ability to create your own solutions and tools Social package: Multisport, private medical care, life insurance Employement based on the contract you prefer

Opis stanowiska: providing excellent customer service (supporting French clients) building up positive relationships with customers resolving issues in a timely manner and ensure high levels of customer satisfaction providing explanations in relation to customer complaints (both written and by phone) monitoring of the situation on german websites Wymagania: French language - native or proficiency level required very good knowledge of English language is a must have higher education (might be IV or V year student) previous experience in a customer service role (desirable) responsibility and ability to multitask, prioritize and close tasks quickly ...

... for analysis, design and development to ensure due diligence is applied consistently to all software changes. Implement test and behaviour driven approaches and provide support to QA in both manual and automated testing. Ensure software releases support continuous build and automated deployment practices. Maintain a high level of conduct, ethical standards and values. Adhere to and enhance the firms compliance with applicable laws, regulations and codes of conduct in all jurisdictions in which the Firm conducts business and which have an impact on its business. Work to identify risks and enhance control across the business. Report control ...

... language to join the new Team in Gdańsk, where you would be able to learn processes and practicalities that stand behind wide scope of banking (like mortgage, daily banking and KYC). Welcome to the Tricity Operations team. We add value by paying out mortgage loans, supporting Customers in their daily needs and ensuring high standards in financial crime risk management. As the (Junior) Process Officer / Process Specialist with Danish language, youll play a valuable role in key activities for Customers' good and bank's financial safety. What youll be doing: Developing yourself by learning different tasks connected with the daily ...

Opis stanowiska: The Quality Specialist role primarily focuses on guaranteeing a high-quality service by following all internal and client related rules and procedures. Resposibilities: Monitor contact via (Call, Walk-In, Ticket) and track soft skills, technical quality, accurate documentation; Schedule and coordinate feedback sessions with the support technicians; Provide constructive feedback to the OSS Technicians and their managers; Get involved in providing quality coaching, in order to improve the team's knowledge and performance; Analyzing patterns & trends, initiating improvement ideas and following-up on implementing these ideas; ...

... and customer experience (e.g. success/response rate, response/roundtrip time, availability, stability, DL/UL speed, utilization), Documentation of High Level E2E service architecture (service chain), including responsibility split, Regular updates of Knowledge Base, On-Call procedures, Expert Advices, Technical contact person for internal and external partners and Customers in the area of responsibility, Support for E2E monitoring planning & optimization (Sigos/GlobalRoamer), Analysis of service behavior based on available monitoring and performance counters, End-to-end support of new setups/changes/cancellations between IP VPN customer ...

... high network coverage and high quality for the customers. The DigiHub ensures automated integration and rollout of new network structures (Small Cells, 5G, ...) as well as network layouts (i.e. explosion of the number of cells, macro to Small Cells). On the way to the start of the hub, the stakeholders of TDG, Technik and IT developed and coordinated the scope of the hub. The result is a hub that enables new technologies in mobile communications without any dependencies on the IT systems of the market and the customer. The aim is to ensure high quality, coverage, capacity and innovation and thus also the "Best Network" award for the future.

... environment and ensure that continuous improvement and innovation is at the forefront of what we do. · Scale New Heights With the fast pace growth of our fulfilment network, you will be working on challenging and complex problems to help us scale and grow the service to meet our customer demands. What will YOU bring? · High degree of ownership in all matters within the IT infrastructure but not limited to. · Experience in deployment and ability to work with 3rd party vendors. · A new and curious mind-set, always looking for changes to improve the status quo no matter how good it may be. · A curious mind-set that always question: what we can do ...

... Are you looking for some new opportunities? You are in a right place we have something to talk about! Check what awaits you in Scalo: Developing scalable and high-performing server-side applications, Building new micro-services, implementing software on hyper-scaled Cloud services, Troubleshooting an optimising Continuous ... development (TDD), Behaviour-driven development (BDD), integration testing and performance testing, Experience of Agile and XP practices, Commitment to deliver high quality well-tested software using design and architecture principles e.g. SOLID, micro-services architecture, Domain-driven design. What you can gain: Rate up to ...

... master data, handle expenses, reporting to stakeholders, ad hoc tasks etc. Wymagania: Who are you? You are a customer centric and solution oriented person with high commitment to deliver and work to improve existing services. You listen to customers and focus on solving challenges proactively. Moreover you take full accountability ... depending on length of employment Fully paid 30 min. break while in the office you can also use some of below: Modern office space with beautiful view and high standard furniture (i.e. adjustable desks) Spacious canteen, delicious coffee and tea available on every floor in special designed spots Chill-out rooms with X-box, ...

... an office in Warsaw Youll play an important role in: Driving Test Automation activities designing the test automation framework and developing automated test suites Being part of a scrum team working closely with the business on delivering value and analyzing business requirements to prepare automation Contributing to the high quality of an overall solution, including exploratory, integration, and performance testing Participating in backlog refinement to ensure that quality is part of the definition of done and acceptance criteria Preparing and providing test results from automation runs and analyzing test results to recommend corrective actions, ...

... Whats next? Find yourself a super position -> Apply -> Talk with us -> Find yourself in a superposition! You have university degree in electrical engineering, communications engineering, or informatics/computer science Several years of experience in design of IT/Telco systems, and frameworks in Telecommunications. A high degree of conceptual, analytical and methodical skills Excellent command of written and spoken business English and inter-cultural skills Experience with implementation and deployment of enterprise grade cloud systems (preferable in Telco environment) Professional experience with Infrastructure automation landscape (e.g. ...

... management combining strategic planning, operational excellence and flawless execution Consensus-building -> capable of utilizing strong interpersonal, verbal, presentation and writing skills to successfully interact with subordinates, colleagues and executive management Overcoming barriers - track record as a leader with high business impact, strong negotiation skills, as well as sound diplomatic skills, smart and nice Results Driven - confident, thrives on hard work and consistent challenge. Monitors quantitative progress measures and acts quickly on deviations from plan. Global - International experience with the necessary cultural awareness ...