help desk english

... on scheduling and dispatch processes. Preparing reports as required. Acting as Single Point of Contact for store managers on any questions regarding appointments and tickets. Working with local Service Desk or Deskside teams for language needs. Working closely with other schedulers for staffing availability. Coordination of equipment moves between locations. Acting as SPOC for Field Techs on issues/schedules. Job Requirements Fluent German and English. Experience scheduling or dispatching preferred. Experience with ServiceNow or other ticketing tool highly preferred. Strong communication skills. Ability to multi-task. Strong analytical and ...

... on scheduling and dispatch processes. Preparing reports as required. Acting as Single Point of Contact for store managers on any questions regarding appointments and tickets. Working with local Service Desk or Deskside teams for language needs. Working closely with other schedulers for staffing availability. Coordination of equipment moves between locations. Acting as SPOC for Field Techs on issues/schedules. Job Requirements: Fluent Italian and English. Experience scheduling or dispatching preferred. Experience with ServiceNow or other ticketing tool highly preferred. Strong communication skills. Ability to multi-task. Strong analytical and ...

... ability to lead and manage ambiguous situations; Excellent relationship skills including significant experience working with executives level; Superior verbal, written, facilitation, and presentation skills; Collaboration and team leadership; Strong time and project management skills; Business leadership skills; English proficiency; University diploma. You will be awarded for your success with: Attractive salary package; Contract for unlimited period of time; Extra vacation days; Referral program - Special referral bonuses for referring your friends; Private medical subscription supported by the company; Benefit Online - flexible benefits ...

... assets like OTC derivatives, private equity and real estate. SSGS tools help our clients to make better investment choices and act on growth opportunities. ... appropriate housekeeping duties e.g. filing, archiving, operation of clean desk policy. Working with Senior Fund Accountant / Team supervisor to identify ... for personal development and training. What we value: These skills will help you succeed in this role: Take Ownership and Initiative Ensure accuracy and ... of fund administration would be useful but not essential. Good command in English. Good command in French. We offer: Interesting process Hybrid working model- ...

... Understanding business needs and support business users in following-up on the bug tickets Comfortable liaising with stakeholders and proposing alternative solutions to business needs Comfortable working with stakeholders of all different levels of seniority Job Requirements: General IT knowledge at level of Help Desk agent English speaker (French language is not mandatory but would be a nice asset) Good technical and learning skills Notions of project management, ideally scrum or any other agile methodology is an asset Based in Poland, remote work with disponibility for travelling is required The preceding job description had been designed ...

... and upgrade services of supported hardware and software Support of key engineering applications at use within the business Job Requirements Role Requirements: English fluency ITIL v3 Foundation certification (nice to have) Experience with Windows 10 & Office apps Experience with Office 365 (e.g. OneDrive, Exchange Online, ... Experience with MacOS Experience with Service tool knowledge (SNOW) Experience with Asset and hardware management 2 to 4 years of experience with PC support, Help Desk or IS Customer Service area in complex environments. Previous experience in leading, supervising, monitoring teams. Managing the day-to-day activities of the ...

... on scheduling and dispatch processes. Preparing reports as required. Acting as Single Point of Contact for store managers on any questions regarding appointments and tickets. Working with local Service Desk or Deskside teams for language needs. Working closely with other schedulers for staffing availability. Coordination of equipment moves between locations. Acting as SPOC for Field Techs on issues/schedules. Job Requirements Fluent Italian and English. Experience scheduling or dispatching preferred. Experience with ServiceNow or other ticketing tool highly preferred. Strong communication skills. Ability to multi-task. Strong analytical and ...

... assets like OTC derivatives, private equity and real estate. SSGS tools help our clients to make better investment choices and act on growth opportunities. ... appropriate housekeeping duties e.g. filing, archiving, operation of clean desk policy. Working with Senior Fund Accountant / Team supervisor to identify ... for personal development and training. What we value: These skills will help you succeed in this role: Take Ownership and Initiative Ensure accuracy and ... administration would be useful but not essential. Advanced written and spoken English and intermediate/communicative German What we offer Permanent contract from day ...

... assets like OTC derivatives, private equity and real estate. SSGS tools help our clients to make better investment choices and act on growth opportunities. ... appropriate housekeeping duties e.g. filing, archiving, operation of clean desk policy. Working with Senior Fund Accountant / Team supervisor to identify ... for personal development and training. What we value: These skills will help you succeed in this role: Take Ownership and Initiative Ensure accuracy and ... administration would be useful but not essential. Advanced written and spoken English and intermediate/communicative German What we offer Permanent contract from day ...

... on scheduling and dispatch processes. Preparing reports as required. Acting as Single Point of Contact for store managers on any questions regarding appointments and tickets. Working with local Service Desk or Deskside teams for language needs. Working closely with other schedulers for staffing availability. Coordination of equipment moves between locations. Acting as SPOC for Field Techs on issues/schedules. Job Requirements: Fluent German and English. Experience scheduling or dispatching preferred. Experience with ServiceNow or other ticketing tool highly preferred. Strong communication skills. Ability to multi-task. Strong analytical and ...

... for our Client for the following position: Service Desk Analyst L2 Location: Warsaw Model work: hybrid or ... hours (9:00 - 17:00) We are looking for Service Desk Analyst L2 with: Minimum of 3 years of experience in ... Experience with enterprise mobile devices Knowledge English at B2 level Key responsibilitis: Maintain Ticket ... Tickets which cannot be resolved at First Line Support Desk. Raise a Smart Hands or Deskside Ticket for On-site ... with cannot be resolved by Second Line Support Desk to Third Line Support. Use remote control tools to ... articles on known problems for the First Line Support Desk to enable resolution of tickets at first line Contact ...

... resolution in place Monitoring correct timelines (SLAs) Contact with the end users by phone, email and chat Working 100% onsite from our office in Wrocław Our requirements English and Spanish language min B2 level Organizational skills and the ability to set priorities effectively Quick and effective problem solving skills Some knowledge about hardware/software Willingness to work in shifts, including weekends (7-19) Optional Previous experience in helpdesk/service desk environment This is how we organize our work This is how we work in house What we offer Buddy program Company events Food allowance Health insurance International environment Life ...

... Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive ... clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, ... as well as government and public sector bodies. IT Service Desk 1st line Analyst Your responsibilities Handling technical ... share best practices with colleagues Our requirements Excellent English skills High level of IT literacy especially within a Microsoft ... and have a flexible approach What we offer Great opportunity to help shape and influence the overall design of GSC Opportunity to ...

... Rules, Activity Diagrams , Business Process Mapping Diagrams and Documentation, Application Gap analysis The role will also imply providing 2nd or 3rd level Help Desk support to user community What will you get: Long-term cooperation with the client implementing projects for the largest players in the banking, insurance, telco ... In-depth knowledge of applications code tuning methodology Experience with global implementations of Oracle Applications Very good command of spoken and written English (C1 lvl) What will the recruitment process look like: Your CV will be verified by Hays Recruiter Recruiter will contact you by phone - a 15-minute conversation ...

For our client we are looking for Help Desk. As a Service Desk IT, you will be responsible for providing first-level technical support to users of IT systems and services. ... in service improvement initiatives and projects Reporting on service desk performance and user feedback To be successful in this role, you will need: A ... or equivalent work experience At least one year of experience in a service desk or help desk environment, preferably in a large and diverse organization Excellent ... and skills, and to keep up to date with IT trends and developments Fluency in English and Polish, both written and spoken Hays Poland sp. z o.o. is an employment ...