customer service advisor kraków w Kraków, małopolskie

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. For our customer, leader in consulting, technology services and digital transformation we are looking for a Customer Service Advisor with Dutch. Project information: Industry: IT Office location: Lublin, Katowice, Opole Working model: hybrid Working hours: Mon - Fri 7:00 - 18:00 (8h shifts) Languages: English (B1) and Dutch (B2) Type of employment: long-term contract of employment Level: Junior Responsibilities: Answering phone calls, solving problems of end users ...

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Our customer is on a mission to give the health service the opportunity to create a community and search for orders within it. Project information: Industry: healthcare application development Remote work: 100% Budget: up to 1400 PLN/net+ VAT /day (for possible negotiations) Type of employment: B2B Level: Senior/Lead Project language: English/German Contract length: Indefinite Start date: ASAP/ depending on candidate's availability Responsibilities: Lead the ...

... edge technologies that shape the world of the future. For our customer, leader in consulting, technology services and digital ... business growth. Project information: Location: Katowice, Kraków, Gdańsk, Opole, Poznań, Wrocław, Lublin, Warszawa (one of the ... Providing a generic automation roadmap for accounts using customer-owned tools. Ensuring delivery within budget constraints and ... and capability to develop NEAPs. Familiarity with Managed Service Providers (MSP) and Global System Integrators (SI)/outsourcing firms. ... creation and creative presentation skills. Certified in IT Service Management (ITSM) and IT Operations Management (ITOM) tools. Skilled ...

... Management/Financial Customer Service) Bachelors degree or ... elements, including customer due diligence, creation and ... skills, with a solid customer service mindset Ability to work ... Jasnogórska 11, 31-358 Kraków; b) w sprawach związanych z ochroną ... Specialist to join our DACH team. This is a challenging role where ... process for clients within the German-speaking market. You will be ... This is a fantastic opportunity for someone with Order ... & schedules in Vesuvius' ERP systems ... regarding status of the orders and delivery dates. ... and enquiries, via knowledge of basic VAT Determination ... improvements in Order Management and Customer Service processes.

Your responsibilities Provides first point of contact for customer, answering queries on policy and procedure related to HR BSC transactional and administrative scope ... understanding customer query, and delivering excellent service first contact resolution Manages investigation and resolution of complex customer queries Ensures ... WorkDay Triages customer requests and queries, applying judgment to hand over complex queries to relevant teams Promotes the use of customer self service by coaching ... problems as they arise Works as a member of a team to minimize customer wait times, maximize customer satisfaction and response accuracy Identifies, raises and applies ...

Your responsibilities Provides first point of contact for customer, answering queries on policy and procedure related to HR BSC transactional and administrative scope ... understanding customer query, and delivering excellent service first contact resolution Manages investigation and resolution of complex customer queries Ensures ... WorkDay Triages customer requests and queries, applying judgment to hand over complex queries to relevant teams Promotes the use of customer self service by coaching ... problems as they arise Works as a member of a team to minimize customer wait times, maximize customer satisfaction and response accuracy Identifies, raises and applies ...

... outstanding, cutting edge technologies that shape the world of the future. Our customer is a global manufacturing company which offer modern solutions. Project information: Industry: Manufacturing Type of project: Tax/Accountancy Location: Kraków; hybrid work model Working hours: Mon-Fr, 8 hours per day (very flexible) ... of the relationship with the respective Managed Service Providers ensuring they deliver in accordance with KPIs Support with identifying and implementing enhancements over the control and governance of the data that is collected and shared with the Managed Service Providers Oversee key processes and controls in accordance ...

Your responsibilities Provides first point of contact for customer, answering queries on policy and procedure related to HR BSC transactional and administrative scope through ticketing tool (ServiceNow), Live Chat and Telephony Resolves enquiries leveraging on knowledge base documents (e.g. FAQs, job aids, policy documents, etc) within the agreed service levels as defined in the Service Level Agreement (SLA) Actively follows up on outstanding items and obtain feedback on resolution from the employees and partners Helps and educates HR Shared Service Centre users to navigate through self-help materials & functionality where assistance is required ...

... top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. For our customer, leader in consulting, technology services and digital transformation, we are looking for a Senior Data Platform Engineer. Project information: Office Location: ... of experience in the area of relevant software, data and/or platform engineering Min. 3 years of commercial experience in the area of at least one Azure cloud service(e.g. ADF, Data-lake, Delta-lake, Databricks, Key Vaults, BigQuery, Datapipeline, etc.). Experience with Data as Code; version control, small and regular approvals, ...

... Provides first point of contact for customer, answering queries on policy and procedure ... accurately understanding customer query, and delivering excellent service first contact resolution ... investigation and resolution of complex customer queries Ensures documentation and escalation ... of the employee within WorkDay Triages customer requests and queries, applying judgment to ... to relevant teams Promotes the use of customer self service by coaching customers Documents and ... a member of a team to minimize customer wait times, maximize customer satisfaction and response ... at the core of the companys activities since its creation in 1902. HR Service Desk Specialist Aplikuj

... Provides first point of contact for customer, answering queries on policy and procedure ... accurately understanding customer query, and delivering excellent service first contact resolution ... investigation and resolution of complex customer queries Ensures documentation and escalation ... of the employee within WorkDay Triages customer requests and queries, applying judgment to ... to relevant teams Promotes the use of customer self service by coaching customers Documents and ... a member of a team to minimize customer wait times, maximize customer satisfaction and response ... of the companys activities since its creation in 1902. HR Service Desk Specialist with German Aplikuj

Your responsibilities Provides first point of contact for customer, answering queries on policy and procedure related to HR BSC transactional and administrative scope through ticketing tool (ServiceNow), Live Chat and Telephony Resolves enquiries leveraging on knowledge base documents (e.g. FAQs, job aids, policy documents, etc) within the agreed service levels as defined in the Service Level Agreement (SLA) Actively follows up on outstanding items and obtain feedback on resolution from the employees and partners Helps and educates HR Shared Service Centre users to navigate through self-help materials & functionality where assistance is required ...

... Specialist in Airline Operations and make a difference to air travelers. Junior Operations Specialist in Airline Operations What you'll do: Process customer cases in the internal system according to company policies and procedures, acquire and check documents, and update internal databases. Conduct an initial ... you'll bring with you: Fluency in English (both spoken and written). An eagerness to learn lots of new things, both about the airline industry and customer service. Genuinely enjoy helping people and you are willing to go the extra mile for them. Good at following procedures and have an eye for detail. Thrive in a ...

... Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference to air travelers everywhere while ... submit your CV in English. Junior Operations Specialist in Customer Support (Italian Speaker) What you'll do: Support ... travelers Work alongside other departments to ensure a seamless customer experience Ideally, you'll bring with you: You are a ... lots of new things, both about the airline industry and customer service You genuinely enjoy helping people and are willing to go the ... than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot Aplikuj

... Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference to air travelers everywhere while ... submit your CV in English. Junior Operations Specialist in Customer Support (Russian Speaker) What you'll do: Support ... travelers Work alongside other departments to ensure a seamless customer experience Ideally, you'll bring with you: You are a ... lots of new things, both about the airline industry and customer service You genuinely enjoy helping people and are willing to go the ... than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot Aplikuj