service software engineer

... issues, emailing options etc.; Logging remotely to client's computer and help them solve software issues; Documenting issues that you deal with on a daily basis into the ticketing system; Troubleshooting hardware, software and network related issues; Escalating problems to the next level of support when necessary; Help ... working relationship with clients and colleagues; Willingness to help people in having continuity in their computer-based activity; Previous successful customer service experience is considered an advantage; Strong written and oral communication skills; Able to communicate problems/issues to customers in a non-technical manner. ...

... model Have you ever asked yourself whether you'd rather work in a big-tech, software house or startup? At home or in the office? In international teams or polish? At ... time, availability, stability, DL/UL speed, utilization), Documentation of High Level E2E service architecture (service chain), including responsibility ... On-Call procedures, Expert Advices, Technical contact person for internal and external partners and Customers in the area of responsibility, Support for E2E monitoring ... of new setups/changes/cancellations between IP VPN customer and Telekom technicians. (IPSEC tunnel setup, APN setup - basic testing & troubleshooting), End-to-End ...

... Responsibilities Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc. Log all service requests into the company service call tracking system Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs Follow-up on closed service requests to insure customer satisfaction Assist in training initiatives to new and current employees Qualification / Profile Fluent German Strong command of English Eagerness to learn ...

... IT managed services, systems integration, consulting and strategic staffing. Our service offerings include: IT infrastructure outsourcing, application development/systems ... for talented people to make a real contribution to our business as: Support Engineer with Italian If you love interacting with a diverse range of people and you are ... re computer hardware and/or software applications, mobile devices, network, etc. Log all service requests into the company service call tracking system Record the ... and the solution to assist in/create knowledge base logs Follow-up on closed service requests to insure customer satisfaction Assist in training initiatives to new ...

... issues, emailing options etc.; Logging remotely to clients' computer and help them solve software issues; Documenting issues that you deal with on a daily basis into the ticketing system; Troubleshooting hardware, software and network related issues; Escalating problems to the next level of support when necessary; Help ... working relationship with clients and colleagues; Willingness to help people in having continuity in their computer-based activity; Previous successful customer service experience is considered an advantage; Strong written and oral communication skills; Able to communicate problems/issues to customers in a non-technical manner. ...

... IT managed services, systems integration, consulting and strategic staffing. Our service offerings include: IT infrastructure outsourcing, application development/systems ... for talented people to make a real contribution to our business as: Support Engineer with French If you love interacting with a diverse range of people and you are ... re computer hardware and/or software applications, mobile devices, network, etc. Log all service requests into the company service call tracking system Record the ... and the solution to assist in/create knowledge base logs Follow-up on closed service requests to insure customer satisfaction Assist in training initiatives to new ...

... Responsibilities: Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc. Log all service requests into the company service call tracking system Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs Follow-up on closed service requests to insure customer satisfaction Assist in training initiatives to new and current employees Qualification / Profile Fluent German Strong command of English Eagerness to learn ...

We are looking for a Senior Cloud Engineer for our banking client. As a Senior Cloud Engineer your mission will be to interpret the solutions provided and transcribe them ... Development Policies and the stipulations of the solution design. Certify the software produced and the integration of its components with others or third parties, ... Senior analyst in microservices paradigm. Indispensable ability to propose a software architecture based on services and their functional separation. Knowledgeable of ... of distributed HPC solutions (Apache Ignite, SAP Hana...). Knowledge in service mesh solutions (Istio, linkerd). Knowledge of Kubernetes. Financial knowledge of ...

... Responsibilities Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc. Log all service requests into the company service call tracking system Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs Follow-up on closed service requests to insure customer satisfaction Assist in training initiatives to new and current employees Job Requirements: Fluent Italian Strong command of English Willingness to work in ...

... issues, emailing options etc.; Logging remotely to clients' computer and help them solve software issues; Documenting issues that you deal with on a daily basis into the ticketing system; Troubleshooting hardware, software and network related issues; Escalating problems to the next level of support when necessary; Help ... working relationship with clients and colleagues; Willingness to help people in having continuity in their computer-based activity; Previous successful customer service experience is considered an advantage; Strong written and oral communication skills; Able to communicate problems/issues to customers in a non-technical manner. ...

... issues, emailing options etc.; Logging remotely to clients' computer and help them solve software issues; Documenting issues that you deal with on a daily basis into the ticketing system; Troubleshooting hardware, software and network related issues; Escalating problems to the next level of support when necessary; Help ... working relationship with clients and colleagues; Willingness to help people in having continuity in their computer-based activity; Previous successful customer service experience is considered an advantage; Strong written and oral communication skills; Able to communicate problems/issues to customers in a non-technical manner. ...

... onshore and nearshore IT managed services, systems integration, consulting and strategic staffing. Our service offerings include: IT infrastructure outsourcing, application development/systems integration, ERP/SAP ... to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc. Log all service requests into the company service call tracking system Record the problem description, ... steps taken, and the result, and the solution to assist in/create knowledge base logs Follow-up on closed service requests to insure customer satisfaction Assist in training initiatives to new and current employees ...

... issues, emailing options etc.; Logging remotely to clients' computer and help them solve software issues; Documenting issues that you deal with on a daily basis into the ticketing system; Troubleshooting hardware, software and network related issues; Escalating problems to the next level of support when necessary; Help ... working relationship with clients and colleagues; Willingness to help people in having continuity in their computer-based activity; Previous successful customer service experience is considered an advantage; Strong written and oral communication skills; Able to communicate problems/issues to customers in a non-technical manner. ...

... issues, emailing options etc.; Logging remotely to clients' computer and help them solve software issues; Documenting issues that you deal with on a daily basis into the ticketing system; Troubleshooting hardware, software and network related issues; Escalating problems to the next level of support when necessary; Help ... working relationship with clients and colleagues; Willingness to help people in having continuity in their computer-based activity; Previous successful customer service experience is considered an advantage; Strong written and oral communication skills; Able to communicate problems/issues to customers in a non-technical manner. ...

... issues, emailing options etc.; Logging remotely to client"s computer and help them solve software issues; Documenting issues that you deal with on a daily basis into the ticketing system; Troubleshooting hardware, software and network related issues; Escalating problems to the next level of support when necessary; Help ... working relationship with clients and colleagues; Willingness to help people in having continuity in their computer-based activity; Previous successful customer service experience is considered an advantage; Strong written and oral communication skills; Able to communicate problems/issues to customers in a non-technical manner. ...