Główne cechy
- Lokalizacja
- pomorskie
- Firma
- NRF Poland Sp. z o.o.
Opis stanowiska
Your responsibilitiesOrder taking by phone and e-mail.
Receiving phone calls from the customers.
Collaborating with logistics department in organizing shipments.
Preparation of order confirmations and all necessary documentation connected, including export procedures.
Ensuring all orders meet customer expectations and invoicing them.
Close cooperation with sales, accounting, quality, product, supply chain departments.
Processing returns, credit and debit memos as required.
Monitoring delivery times and dates, changing customer demands and forecasts.
Maintaining strong control of the order backlog with daily cooperation with warehouse.
Handling customer complaints and escalations.
Our requirements
1+ experience in customer-oriented position.
Fluent English and Polish.
Willing to work from the office 3 days per week (after trial period).
Strong communication and interpersonal skills.
Experience and understanding of similar work and administrative procedures.
Practical knowledge of Microsoft Office applications (Excel, Word, Power Point).
Knowledge of Microsoft Dynamics AX2012 environment will be a plus.
What we offer
Remuneration that will be adequate to skills/experience and results NRF appreciates employees, also financially.
For your long-time vacation once per year, you will receive an additional incentive.
Do you like going to sports activities? Great, you will receive funding for the Multisport sports card.
We have a private medical care package for you at TU Zdrowie, so that you do not have to queue for healthcare.
Fruit in the office, delicious coffee or tea, or maybe team-building events? Of course, we care about our employees!
You will have a chance to work with an international team.
English lessons with native speaker after 3 months of employment.
Nice atmosphere. We will say immodestly its just fun to work with us.
Benefits
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
fruits
integration events
corporate sports team
corporate library
no dress code
coffee / tea
drinks
parking space for employees
leisure zone
employee referral program
NRF POLAND SP. Z O.O.
As a Customer Service Officer you will be based in Jankowo Gdańskie office. You will have the opportunity to work with an international team, unlocking global avenues for personal growth.
Customer Service Officer with English
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