Web and Portal Operations Manager

 

Główne cechy

Lokalizacja

Warszawa, mazowieckie

Firma

Sonova Warsaw Service Center Sp. z o.o.

Opis stanowiska

Your responsibilities
Content Authoring and Management:
Execute web authoring tasks and manage daily updates using the Jira ticketing system. This involves creating, editing, and publishing content while adhering to brand guidelines and SEO best practices.
Stakeholder Coordination:
Collaborate with brand stakeholders to gather and prioritize website change requests, ensuring clear and structured input for the web development and authoring teams.
Relationship Management:
Foster productive relationships with external vendors and coordinate daily interactions to facilitate efficient website updates.
User Experience Enhancement:
Work closely with web software developers, UX and UI experts to create exceptional end-user experiences across all websites and portals.
Project Contribution:
Participate in website-related projects, including website redesigns and integration efforts with eCommerce or Dital Asset Management platforms.
Cross-functional Collaboration:
Engage with internal teams such as Email, Lead Generation, Programmatic, SEO, and Social to align web and portal development activities with broader marketing objectives and departmental KPIs.
Performance Monitoring:
Define, implement, and actively monitor relevant KPIs to gauge website availability, content quality, and customer satisfaction, proactively driving continuous improvements.
Technical Proficiency:
Stay current with the latest website platform functionalities, with a specific focus on Adobe Experience Manager, and drive the adoption of new features to enhance visitor experiences.
Website Strategy Coordination:
Collaborate with the Digital Project Manager to ensure the implementation of the website and portal strategy, ensuring smooth daily operations for business continuity and ecosystem integration.
Quality Assurance:
Audit website and portal functionalities, oversee issue troubleshooting with developers, and manage Jira projects for site bug fixes and enhancements.
Analytics Utilization:
Partner with the Digital Analytics team to review and act upon traffic analytics data to meet established KPIs and improve web performance.
Employer requirements
Bachelor or masters degree in business, project management or similar relevant education
Minimum of 5 years working experience in CMS management system, digital content management and/or website authoring in an internaltional company
3+ yearssoftware solutions such as SFDC or Adobe Creative Cloud / Experience Manager and Jira.
UX training/experience to proactively recommend page solutions and component placement
Strong comunication and great interpersonal skills
Independent, pro-active work-style, experience in leading global business/IT projects
Ability to work in fast-paced matrix environment across functions and departments; good time and task management skills
Proven strategic thinking, analytical, and problem-solving skills
Hybris commerce/content management is an asset
Fluency in English
What employer offers
An open corporate culture, supportive atmosphere
Fixed term employment contract (18 months)
High innovation pace and interesting med-tech products
Cafeteria benefit system covering private medical care etc.
Support in further training and development opportunities
Modern office with comfortable working environment
Onboarding program provided with close cooperation with your LM and the team
Benefits
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
fruits
corporate products and services at discounted prices
integration events
no dress code
coffee / tea
drinks
parking space for employees
leisure zone
extra social benefits
sharing the costs of tickets to the movies, theater
sharing the costs of private schools for kids
holiday funds
sharing the costs of holidays for kids
baby layette
school layette
sharing the commuting costs
employee referral program
As a Websites and Portals Operations Manager (18-months contract), you will play a pivotal role in supporting Sonovas Hearing Instrument brands, including: Phonak, Unitron, and Hansaton. Your primary mission is to oversee the efficient management, development, and continuous improvement of our websites and portals. This position merges the responsibilities of an AEM Cloud platform author with the broader tasks associated with website content management. You will serve as central point of contact between various stakeholders, web development teams, and external vendors to ensure seamless operations and a top-notch user experience.
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidates ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Sonova Warsaw Service Center Sp. z o.o.
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy lifes unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.
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