Główne cechy
- Forma zatrudnienia
- Pełny etat
Opis stanowiska
As Customer Sales Executive, You willProvide excellent service by ensure that all incoming customer enquiries are processed timely or escalate to ensure response times are within agreed timescales
Enter or update account information in the system in order to produce quotations and follow up quotations requests that still need to be converted into orders
Communicate professionally and courteously with customers over phone, via email and Service Cloud
Manage daily Webchat customer engagement responses and actively promote the Webshop to all customers
Ensure the correct handling of controlled substance inquiries for customers, following the existing guidelines in close cooperation with our controlled substance team and compliance team
Work collaboratively with other teams (Order Entry, Sales and Operation) to deliver an excellent customer experience and to provide customer feedback
Preferred Qualifications
Fluency in Spanish (C1), English (B2), Polish
Chemistry or other life science degree would be a distinct advantage
Experience in working in a sales support environment and using a CRM system and supply chain management process system
Good organizational skills, attention to detail and customer focused
Strong communication skills, can do attitude and willingness to go that extra mile
Team player, enjoying both working in a team and individually
Computer literate with excellent keyboard skills and experience in using ERP systems such as SAP, ORACLE, SAGE etc.
Your benefits as Customer Sales Executive
Comprehensive training and mentoring for a successful start
Interesting tasks and career opportunities in an innovative, international company
Work-life balance through flexible, family-friendly working hours
Open working culture that focuses on integrity, respect, passion and curiosity for future-oriented, creative solutions
Permanent employment contract, company pension scheme and attractive employer allowances
Various offers for employees on the topic of health management as well as online offers for childcare and learning support
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Miejsce pracy: Polska, Mazowieckie, Warszawa
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