Technical Support

... an IT Analyst to join the IT Consumer & Commercial Platforms Team to support the IT Commercial application landscape. The analyst will support the Product Owner with tasks related to the application lifecycle, bug ... for the France market. Job Responsibilities Local support the commercial application lifecycle, bug fixing and test coordination Understanding business needs and support business users in following-up on the bug tickets ... level of Help Desk agent English speaker (French language is not mandatory but would be a nice asset) Good technical and learning skills Notions of project management, ideally scrum or any other agile methodology is an asset ...

Opis stanowiska: Remote Support Job Responsibilities: Review all tickets for remote locations and determine if remote support is viable. Provide remote hardware/software support services to onsite client. Diagnose end-user system failures and implement repair solutions. Troubleshoot network devices in order to ensure connectivity from the PC to the Network. Diagnose printer and other peripheral devise failures and implement repair solutions. Providing installation and upgrading services of hardware and software. Monitor escalated tickets to Field Teams to ensure acknowledgement. Work closely with Field Dispatch teams including partner vendors. ...

Opis stanowiska: Responsibilities: * Provide maintenance and support for IT Systems (SAP, IMEL, SCADA, RFID, Stockware, AMCS, etc.,) * Analyze and understand IS related business requirements, perform gap assessments/interpret ... training and instruction manuals for new or upgraded systems * Analyze and define any information and technical needs resulting from the use of the systems to ensure the organizational needs are met by their optimal ... communication skills * Ability to cope with stress and workload * Willingness to participate in an on-call support model * Hybrid work model (40% office-based), includes oncall availability (team works 24/7) The preceding ...

... Imagine a day at Stefanini - Take a look! Providing support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, ... software and network related issues; Escalating problems to the next level of support when necessary; Help the client with all the necessary information. Job ... learning new information; Ready to acquire new skills (communication skills, technical skills etc.); A team player that shows Adaptability Flexibility and perseverance ... communication skills; Able to communicate problems/issues to customers in a non-technical manner. You will be awarded for your success with: Attractive salary package; ...

... only) graduates of economics, business, law, finance & accounting, science and language degrees We value team work and continuous learning and development We support each other and learn from each other We strive for excellence in everything we do We never stop to change If this speaks to you come and join us in Investment ... package for employees and their families (partner and children) Premium life insurance package and private pension plan Wide range of soft skills training, technical workshops, language classes and development programs Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of ...

... of IT outsourcing expertise to clients around the globe. We support mid-size and large corporations through offshore, onshore and ... take up this career with us! Responsibilities Provide technical support and troubleshooting services to end users who need assistance ... or work specifically during afternoons/evenings aimed at support for other time-zones) Eagerness to learn new technologies ... communication skills Ability to cope with stress and workload Technical skills - nice to have: Windows OS, Microsoft Office Suite, ... package with additional bonus for work during nights or on-call support duties (if applicable) Intensive training Clearly defined ...

Opis stanowiska: In this role, you will support IT DWC Department in budgeting, invoicing, purchase order processing as well as any daily operational activities and communication towards Procurement, Accounts Payable and Financial Controlling. If you're looking for a career in finance that crosses between all disciplines - ... and procedures for IT Managers and global IT teams · Managing Finance processes e.g. actuals, accruals - reports analyses or preparation Wymagania: · Technical skills to include: MS Excel, MS Word, MS PowerPoint · Knowledge of SAP will be an asset · Team player · Attention to details, must be a problem solver · Organized, ...

... Imagine a day at Stefanini - Take a look! Providing support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, ... software and network related issues; Escalating problems to the next level of support when necessary; Help the client with all the necessary information. Job ... learning new information; Ready to acquire new skills (communication skills, technical skills etc.); A team player that shows Adaptability Flexibility and perseverance ... communication skills; Able to communicate problems/issues to customers in a non-technical manner. You will be awarded for your success with: Attractive salary package; ...

We are looking for candidates for the position of Client Support in Financial sector with languages for our clients located in Kraków. If you want to know more details, please send us your CV. Delivering a superior customer experience Communicate through various channels: phone, email, web chat, Respond to customer inquiries regarding financial products and platforms, Resolving inquiries and disputes related to transactions; Handling transactions for customers, Providing technical support to customers related to platforms and creating simulations; Very good level of English (B2/C1) Fluent French (C1 or native) Experience of working within a financial ...

Opis stanowiska: The Trainer role primarily focuses on technical knowledge transfer towards Stefanini OSS Technicians: Proactively identify ... and training content; Act as a Point of Contact for technical advice or support; Able to deliver service to Senior Executive people. ... experience in an OSS (Onsite Service) IT-Support Role; Advanced knowledge of all OSS support processes; Local Language and English - ... organizational skills; Ability to communicate technical information to non-technical audiences; Availability to travel (within ... Device Support (IOS/Android) and MDM solutions (Intune..); Good experience in hardware support required; Basic Network troubleshooting ...

... out their problems, then you can definitely take up this career with us! Day-to-day tasks: Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software ... in various shift systems (including 24/7 rotation, or work specifically during afternoons/evenings aimed at support for other time-zones) Eagerness to learn new technologies Attention to details Must be a problem solver ... and ability to work in a team Strong communication skills Ability to cope with stress and workload Technical skills - nice to have: Windows OS, Microsoft Office Suite, Internet browsers, communication protocols, ...

... only) graduates of economics, business, law, finance & accounting, science and language degrees We value team work and continuous learning and development We support each other and learn from each other We strive for excellence in everything we do We never stop to change If this speaks to you come and join us in Investment ... package for employees and their families (partner and children) Premium life insurance package and private pension plan Wide range of soft skills training, technical workshops, language classes and development programs Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of ...

... Imagine a day at Stefanini - Take a look! Providing support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, ... software and network related issues; Escalating problems to the next level of support when necessary; Help the client with all the necessary information. Job ... learning new information; Ready to acquire new skills (communication skills, technical skills etc.); A team player that shows Adaptability Flexibility and perseverance ... communication skills; Able to communicate problems/issues to customers in a non-technical manner. You will be awarded for your success with: Attractive salary package; ...

... only) graduates of economics, business, law, finance & accounting, science and language degrees We value team work and continuous learning and development We support each other and learn from each other We strive for excellence in everything we do We never stop to change If this speaks to you come and join us in Investment ... package for employees and their families (partner and children) Premium life insurance package and private pension plan Wide range of soft skills training, technical workshops, language classes and development programs Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of ...

... Imagine a day at Stefanini - Take a look! Providing support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, ... software and network related issues; Escalating problems to the next level of support when necessary; Help the client with all the necessary information. Working hours ... learning new information; Ready to acquire new skills (communication skills, technical skills etc.); A team player that shows Adaptability Flexibility and perseverance ... communication skills; Able to communicate problems/issues to customers in a non-technical manner. You will be awarded for your success with: Attractive salary package; ...