customer service software engineer

... issues, emailing options etc.; Logging remotely to client's computer and help them solve software issues; Documenting issues that you deal with on a daily basis into the ticketing system; Troubleshooting hardware, software and network related issues; Escalating problems to the next level of support when necessary; Help ... good working relationship with clients and colleagues; Willingness to help people in having continuity in their computer-based activity; Previous successful customer service experience is considered an advantage; Strong written and oral communication skills; Able to communicate problems/issues to customers in a non-technical ...

... asked yourself whether you'd rather work in a big-tech, software house or startup? At home or in the office? In international ... stability, DL/UL speed, utilization), Documentation of High Level E2E service architecture (service chain), including responsibility ... Expert Advices, Technical contact person for internal and external partners and Customers in the area of responsibility, Support for ... between IP VPN customer and Telekom technicians. (IPSEC tunnel setup, APN setup - basic testing & ... testing of IPVPN / APN connections with different test-devices and sim cards change validation process, Processing of orders / ...

... Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc. Log all service requests into the company service call tracking system Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs Follow-up on closed service requests to insure customer satisfaction Assist in training initiatives to new and current employees Qualification / Profile Fluent German Strong command of English Eagerness to learn new ...

... IT managed services, systems integration, consulting and strategic staffing. Our service offerings include: IT infrastructure outsourcing, application development/systems ... for talented people to make a real contribution to our business as: Support Engineer with Italian If you love interacting with a diverse range of people and you are ... re computer hardware and/or software applications, mobile devices, network, etc. Log all service requests into the company service call tracking system Record the ... to assist in/create knowledge base logs Follow-up on closed service requests to insure customer satisfaction Assist in training initiatives to new and current ...

... issues, emailing options etc.; Logging remotely to clients' computer and help them solve software issues; Documenting issues that you deal with on a daily basis into the ticketing system; Troubleshooting hardware, software and network related issues; Escalating problems to the next level of support when necessary; Help ... good working relationship with clients and colleagues; Willingness to help people in having continuity in their computer-based activity; Previous successful customer service experience is considered an advantage; Strong written and oral communication skills; Able to communicate problems/issues to customers in a non-technical ...

... IT managed services, systems integration, consulting and strategic staffing. Our service offerings include: IT infrastructure outsourcing, application development/systems ... for talented people to make a real contribution to our business as: Support Engineer with French If you love interacting with a diverse range of people and you are ... re computer hardware and/or software applications, mobile devices, network, etc. Log all service requests into the company service call tracking system Record the ... to assist in/create knowledge base logs Follow-up on closed service requests to insure customer satisfaction Assist in training initiatives to new and current ...

... end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc. Log all service requests into the company service call tracking system Record the problem description, ... and the result, and the solution to assist in/create knowledge base logs Follow-up on closed service requests to insure customer satisfaction Assist in training initiatives to new and current employees Qualification / ... the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future ...

... issues, emailing options etc.; Logging remotely to clients' computer and help them solve software issues; Documenting issues that you deal with on a daily basis into the ticketing system; Troubleshooting hardware, software and network related issues; Escalating problems to the next level of support when necessary; Help ... good working relationship with clients and colleagues; Willingness to help people in having continuity in their computer-based activity; Previous successful customer service experience is considered an advantage; Strong written and oral communication skills; Able to communicate problems/issues to customers in a non-technical ...

... end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc. Log all service requests into the company service call tracking system Record the problem description, ... and the result, and the solution to assist in/create knowledge base logs Follow-up on closed service requests to insure customer satisfaction Assist in training initiatives to new and current employees Job Requirements: ... the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future ...

... issues, emailing options etc.; Logging remotely to clients' computer and help them solve software issues; Documenting issues that you deal with on a daily basis into the ticketing system; Troubleshooting hardware, software and network related issues; Escalating problems to the next level of support when necessary; Help ... good working relationship with clients and colleagues; Willingness to help people in having continuity in their computer-based activity; Previous successful customer service experience is considered an advantage; Strong written and oral communication skills; Able to communicate problems/issues to customers in a non-technical ...

... IT managed services, systems integration, consulting and strategic staffing. Our service offerings include: IT infrastructure outsourcing, application development/systems ... re computer hardware and/or software applications, mobile devices, network, etc. Log all service requests into the company service call tracking system Record the ... to assist in/create knowledge base logs Follow-up on closed service requests to insure customer satisfaction Assist in training initiatives to new and current ... interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and ...

... issues, emailing options etc.; Logging remotely to clients' computer and help them solve software issues; Documenting issues that you deal with on a daily basis into the ticketing system; Troubleshooting hardware, software and network related issues; Escalating problems to the next level of support when necessary; Help ... good working relationship with clients and colleagues; Willingness to help people in having continuity in their computer-based activity; Previous successful customer service experience is considered an advantage; Strong written and oral communication skills; Able to communicate problems/issues to customers in a non-technical ...

... clients' computer and help them solve software issues; Documenting issues that you deal with on a daily basis into the ticketing system; Troubleshooting hardware, software and network related issues; Escalating ... Willingness to help people in having continuity in their computer-based activity; Previous successful customer service experience is considered an advantage; Strong written and oral communication skills; Able to communicate ... the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future ...

... to client"s computer and help them solve software issues; Documenting issues that you deal with on a daily basis into the ticketing system; Troubleshooting hardware, software and network related issues; Escalating ... Willingness to help people in having continuity in their computer-based activity; Previous successful customer service experience is considered an advantage; Strong written and oral communication skills; Able to communicate ... the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future ...

... tasks: Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc. Log all service requests into the company service call tracking system Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs Follow-up on closed service requests to insure customer satisfaction Assist in training initiatives to new and current employees Job Requirements: Strong command of English (B2+ level minimum) Fluent (preferably ...