Główne cechy
- Forma zatrudnienia
- Pełny etat
Opis stanowiska
Requirements:To ensure that all methods of communication with internal and external contacts are handled with the utmost professionalism
To ensure that all customer orders received are entered correctly into the system
To provide help and advice to customers regarding their orders
Communication with customers by telephone, email and Service Cloud
To be responsible for the daily management of Service Cloud Case
To run end of day check reports on IFS
To ensure that the agreed promised delivery dates to customers are maintained
To improve back order management and up-dates to customers by monitoring and chasing
To register customer complaints into the system
To communicate closely with field sales personnel
To learn about the company products and services and keep up-to-date with changes
What we expect:
Can do attitude
Excellent telephone manner and communication skills.
Languages: Spanish (B2/C1), English (B2), Polish
Attention to detail and accuracy.
Excel basic and Word required.
Organised and able to perform under pressure.
An interest in Chemistry or Science would be a distinct advantage.
We offer:
Work in an organisation with a well-established position on the market
Work in a pleasant atmosphere
Employment contract
The employment contract package: Private medical care, sport card
Possibility to learn foreign languages
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Miejsce pracy: Polska, Mazowieckie, Łomianki